Restaurant Owners Uncorked - By Schedulefly

SummaryIn this conversation, Peter Yang, co-founder of Pokeworks, shares his journey from growing up in a family restaurant to establishing a successful poke restaurant chain. He discusses the challenges and lessons learned in the hospitality industry, the importance of customer service, and the strategic decisions that led to the birth and growth of Pokeworks. The conversation also delves into the franchising model and the criteria for selecting franchise partners, emphasizing the need for alignment in values and vision. Yang discusses the essential elements of running a successful restaurant business, emphasizing the importance of hard work, core values, and the Aloha spirit. He addresses challenges in labor and training, outlines growth strategies focused on real estate selection, and highlights the significance of understanding customer demographics. He also shares insights on operational excellence, the role of customer reviews, and the support provided to franchisees, all while maintaining a focus on th

SummaryIn this conversation, Veljko Pavicevic shares his inspiring journey from Montenegro to becoming a successful entrepreneur in the hospitality industry in America. He emphasizes the importance of gratitude, humility, and hard work, as well as the value of community and teamwork. Veljko recounts his experiences at the Ritz Carlton, highlighting the lessons learned about exceptional service and the significance of treating every interaction as part of a legacy. In this conversation, Veljko Pavicevic and Wil Brawley discuss the mindset required for success in the restaurant industry, emphasizing the importance of resilience, leadership, and customer-centric practices. They share personal experiences and insights on overcoming challenges, the significance of writing and scheduling, and the value of building strong teams. The discussion also touches on the lessons learned from early successes and the pitfalls of ego, as well as the importance of community engagement and giving back. The also discuss the intri

SummaryIn this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley speaks with Chrissy Ouellette, VP of Business Development and Enterprise Sales at Touchpoint. They discuss Chrissy's journey in the hospitality tech industry, the evolution of restaurant technology, and the importance of personal connections in the hospitality sector. The conversation also touches on the challenges of navigating corporate structures, the phenomenon of tech fatigue in the restaurant industry, and the need for tech audits to streamline operations. Chrissy shares insights into Touchpoint's unique approach to restaurant solutions, emphasizing the benefits of having a single vendor for multiple services. In this conversation, Chrissy and Wil discusses the innovations in fast casual dining, the challenges of tech debt in restaurant technology, and the potential impacts of mergers and acquisitions on the restaurant industry.. The discussion also touches on the significance of authenticity in sales and the launch of a

SummaryIn this conversation, Shahpour Nejad, the founder and CEO of Pizza Guys, shares his journey from an immigrant student to a successful entrepreneur in the pizza industry. He discusses the challenges and strategies involved in establishing and expanding Pizza Guys, emphasizing the importance of quality, customer interaction, and community engagement. Shahpour also highlights the significance of selecting the right franchisees and maintaining consistency in service and product quality to thrive in a competitive market. In this conversation, Shahpour Nejad discusses the growth and expansion of Pizza Guys, focusing on their strategic plans for entering the Texas market and the importance of location and operator success in the franchise model. He emphasizes the significance of quality control, community engagement, and the challenges faced in the restaurant industry, particularly in California. Nejad also shares insights on franchisee support, financial considerations, and the overall vision for the brand's

SummaryIn this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley interviews Troy Hooper, CEO of Hot Palate and Pepper Lunch. They discuss Troy's unique background, including his experiences as a master diver and chef, and how these experiences shape his approach to business. The conversation delves into the challenges of the restaurant industry, the importance of remaining calm under pressure, and the growth trajectory of Pepper Lunch as it expands internationally. Troy shares insights on the franchise model, the selection of partners, and the realities of operating a franchise in the hospitality sector. In this conversation, Hooper discusses the intricacies of running a restaurant business, focusing on market dynamics, operational efficiency, real estate challenges, networking within the industry, and the importance of maintaining a work-life balance. He highlights the unique opportunities in various markets, the simplicity of operations that reduce labor costs, and the strategic approach t

SummaryIn this conversation, Wil Brawley interviews Ross McWaters, the founder of a business news website focused on the restaurant industry in Florida and Georgia. Ross shares his journey from working in restaurants to starting his own business, emphasizing the importance of building relationships with restaurant owners and providing value through his services. The discussion covers the challenges of cold calling, the significance of focus in business growth, the complexities of the restaurant tech landscape, and the realities of restaurant ownership. Ross also touches on funding challenges for new restaurants and the dynamics of franchise relationships. The conversation concludes with a philosophical reflection on the purpose of entrepreneurship, illustrated by the parable of the fisherman and the MBA.Takeaways Ross McWaters has a background in restaurant work and journalism. His business focuses on connecting new restaurants with vendors and sponsors. Building relationships with restaurant owners is crucia

SummaryIn this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley speaks with Jay Chung, a restaurant owner with a rich immigrant background. Jay shares his family's journey from Korea to Ghana and then to the United States, where they established their roots in the restaurant business. The conversation delves into the challenges of restaurant ownership, the importance of finding balance in life, and the impact of COVID-19 on the industry. Jay emphasizes the significance of creating emotional connections with guests, building a strong team culture, and the value of feedback and adaptability in achieving success. He also reflects on the importance of independent restaurants in fostering community and the lessons learned throughout his journey.Takeaways Jay's family background shaped his appreciation for the restaurant business. Cultural transitions can be challenging but rewarding. Finding balance in the restaurant industry is crucial to avoid burnout. COVID-19 forced many restaurants to adapt

This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.Also brought to you by WebstaurantStore—the ultimate destination for restaurant pros. Whether you're launching a new café or prepping for the holiday rush, we’ve got you covered with top-notch equipment and everyday essentials, all at unbeatable prices. And right now, you can score $50 off your order of $250 or more when you use code WEBSAVE50 at checkout. But act fast—this deal ends December 31st. Visit https://www.WebstaurantStore.com to keep your kitchen running strong. This episode is brought to you by Schedulefly.

SummaryIn this episode of Restaurant Owners Uncorked, host Wil Brawley speaks with Chris Deferio, founder of Keys to the Shop, about his extensive experience in the coffee industry. They discuss the importance of quality in coffee shops, the role of community, and the challenges of scaling a business responsibly. Chris shares insights on mentorship, the significance of purpose in business, and the growth mindset necessary for success in the hospitality industry.Takeaways Chris Deferio has been in the coffee business for 25 years. Keys to the Shop aims to help coffee shops thrive. Quality in coffee shops goes beyond just the product. Starbucks popularized the concept of coffee as a community space. Scaling should be done with intention and integrity. Financial success often follows a focus on purpose. Mentorship is crucial for young professionals in coffee. A growth mindset is essential for enduring success. Sitting in silence can lead to deeper understanding. Running a coffee shop is more challenging than ope

This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.Also brought to you by WebstaurantStore—the ultimate destination for restaurant pros. Whether you're launching a new café or prepping for the holiday rush, we’ve got you covered with top-notch equipment and everyday essentials, all at unbeatable prices. And right now, you can score $50 off your order of $250 or more when you use code WEBSAVE50 at checkout. But act fast—this deal ends December 31st. Visit https://www.WebstaurantStore.com to keep your kitchen running strong. This episode is brought to you by Schedulefly.

This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.Also brought to you by WebstaurantStore—the ultimate destination for restaurant pros. Whether you're launching a new café or prepping for the holiday rush, we’ve got you covered with top-notch equipment and everyday essentials, all at unbeatable prices. And right now, you can score $50 off your order of $250 or more when you use code WEBSAVE50 at checkout. But act fast—this deal ends December 31st. Visit https://www.WebstaurantStore.com to keep your kitchen running strong. This episode is brought to you by Schedulefly.

This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031. Also brought to you by WebstaurantStore—the ultimate destination for restaurant pros. Whether you're launching a new café or prepping for the holiday rush, we’ve got you covered with top-notch equipment and everyday essentials, all at unbeatable prices. And right now, you can score $50 off your order of $250 or more when you use code WEBSAVE50 at checkout. But act fast—this deal ends December 31st. Visit https://www.WebstaurantStore.com to keep your kitchen running strong. This episode is brought to you by Schedulefly.

This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.Also brought to you by WebstaurantStore—the ultimate destination for restaurant pros. Whether you're launching a new café or prepping for the holiday rush, we’ve got you covered with top-notch equipment and everyday essentials, all at unbeatable prices. And right now, you can score $50 off your order of $250 or more when you use code WEBSAVE50 at checkout. But act fast—this deal ends December 31st. Visit https://www.WebstaurantStore.com to keep your kitchen running strong. This episode is brought to you by Schedulefly.

This episode is brought to you by Schedulefly.Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.

Shawn owns restaurants and bars in Durham, NC. He hauled a trailer full of supplies and a giant street cart up to Marshall a week after Helene to cook hot meals for three days. AMAZING story of what's going on at one of the hardest hit, small N.C. mountain towns. Hint: Americans are incredible at stepping up and helping each other and getting stuff done in a crisis.

The Highlands Kitchen + Bar owner, Megan Venuto, Megan is a single mom with four children and her restaurant was her livelihood. It's gone, the river is where the real estate used to be, and she didn't have flood insurance. Here's her godundme: https://www.gofundme.com/f/us-rebuild-our-brand-and-what-we-lost-due-to-this-tragedy

This episode is brought to you by Schedulefly.Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.

This episode is brought to you by Schedulefly.Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031. 

This episode is brought to you by Schedulefly.Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031. 

This episode is brought to you by Schedulefly.Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.