Trends + Tensions Presented By Bhdp

People build environments for many reasons, but perhaps the most important one is an expression of a shared culture. For Total Quality Logistics (TQL), their newly expanded headquarters has become a physical representation of their brand. Our guests Daniel Gabbard, Director of Real Estate and Facilities at TQL; Amy Knasel, Director of Marketing at TQL; and Tom Arends, Design Leader at BHDP, discuss the expansion project and reflect on the relationship between workplace design and organizational culture.

Conversations around the intersection of traditional sustainability goals, like energy and water conservation, and the more holistic goals of health and wellness for people and the planet have moved to the forefront for many organizations. Our guests Jeremy Faust, Environmental Sustainability Leader at Fifth Third Bank, and Daniel Lessing and Amy Malmstrom of BHDP, have formed a close relationship as champions for all aspects of sustainability—not only at their respective organizations but in the Cincinnati community as well.

Students' expectations for their university libraries sometimes misalign with their actual behaviors in the library. Working together, university librarians and library designers can strike the right balance to create a place that becomes an academic hub for a campus. In this episode, our guests Robbie Bolton, University Librarian at Spring Arbor University; Tom Sens, Higher Education Client Leader at BHDP; and Kyle Moll, Intern Architect on BHDP's Higher Education team, discuss research on students' library usage and the implications this data has for library design.

This episode, we are joined by Andrew McQuilkin, BHDP Retail Market Leader, and Declan McCormack, BHDP Retail Client Leader. Like a dance, retail design is a creative art form—and like the rumba, the industry sometimes takes a step back before taking two steps forward. After the pandemic, retailers are looking to take those next steps, and Andrew and Declan share insights from shopper data and conversations with leading retailers to make those steps strategic.

In this episode, we are joined by John Kronenberger, Co-CEO of VEGA Americas, and Michael Verdier, Industrial Market Leader and partner at BHDP. John and Michael share how the precision and structure of BHDP’s Design Process mirrored VEGA’s process—and ultimately uncovered crucial design and location decisions for the organization’s North American headquarters.

The pandemic has thrust the influence corporate real estate has on the workplace and the employee experience into the spotlight. Companies are now making real estate decisions through a completely new lens. Kieran Sherry of Nationwide Insurance and Thomas Neltner of Fifth Third Bank manage millions of square feet for their respective organizations. They join BHDP's T. Patrick Donnelly—who has collaborated on numerous projects for both organizations—and Host Brian Trainer to discuss corporate real estate's effect on company, culture, and community.

Great projects often define what success looks like before designing even begins. So is the case for the Altria Headquarters. Julia Bradley, Senior Manager of Corporate Facilities, Workplace Strategy, and Space Planning at Altria; and Don Haunert, Workplace Client Leader at BHDP, join the podcast to share Altria's roadmap used in the renovation of a historic building and an addition. The multi-year project began with success criteria that came from initial strategy sessions—and half a decade later, it holds up.

In this fascinating discussion of senses, memories, and emotions, Andy House, Workplace Client Leader at BHDP, connects emotional experience design to neuroscience and behavioral psychology. Andy joins host Brian Trainer to help us understand the science behind empathy and the effect space can have on our emotions during a physical experience. Understanding the power of memories, emotional drivers, and space can elevate designers’ abilities to create not only memorable but also increasingly exciting experiences.

For Ohio Northern University, realizing the vision for the T.J. Smull College of Engineering building was an eye-opening process—and one that yielded tremendous results. Tom Zechman, Assistant Dean of ONU’s College of Engineering, and Paul Orban, Higher Education Market Leader at BHDP, share the story behind this state-of-the-art building. After more than a decade of research, visioning, and collaboration, the award-winning facility has helped to increase enrollment for the College of Engineering.

DreamBank, a space by American Family Insurance, provides inspirational, rotating exhibits and experiences that enable the community to pursue their dreams. Our guests—Natalie Healy, DreamBank Manager; Amy Malmstrom, Lead Architect at BHDP; and Suzanne Hopkins, Experiential Graphic Designer at BHDP—have collaborated to bring these exhibits to life in the physical as well as digital space. Listen as they share their insights on the exciting challenge of designing installations that inspire while staying true to the American Family Insurance brand.

While some colleges have struggled to adapt to online learning, Galen College of Nursing has maintained high student success and satisfaction rates and has even increased enrollment. Dr. Erin Lentz, Dean of Arts and Sciences, and Steven Carniol, Senior Director of Online Learning and Instructional Design, join Giancarlo Del Vita, Higher Education Design Leader at BHDP, and Host Brian Trainer to discuss the college's approach. Listen now to learn how Galen’s hybrid model prior to the pandemic created a smoother transition for students and faculty—and how brick-and-mortar learning can evolve. 

How can our eight basic, or biological needs, inform workplace decisions? This week, Dustin Jackson, Ph.D., an organizational psychologist, joins BHDP Client Leader Chris LaPata and Host Brian Trainer to discuss these needs and their influence on the brain as we learn to work in new ways.

As we enter 2021, a look at the previous year offers a wealth of perspective for what's to come in architecture and design. To examine the implications and learnings of 2020, we welcome to the podcast BHDP's market leaders—Andrew McQuilkin of Retail, Paul Orban of Higher Education, Drew Suszko of Workplace, and Michael Verdier of Integrated Industrial Design. Host Brian Trainer, a Workplace Strategist at BHDP, leads this exploration of the differences and surprising similarities across industries—imperative considerations for space planning and strategy emerge.

Valerie Garrett, Director of Workplace Design at Fifth Third Bank, and Chris Collett, Senior Architect for Workplace at BHDP, join Trends + Tensions to discuss Fifth Third Bank’s Project Connect in its hometown headquarters of Cincinnati, OH, adjacent to the city’s historic Fountain Square. The story of this multi-year, complex project offers listeners a masterclass in approaching a project that involves the community from the outset.

After more than 50 Corporate Real Estate Executives gathered virtually for a BHDP roundtable, a universal truth emerged from the discussion. The way we work is changing—now it's up to us to embrace this design opportunity for the workplace of the 21st century. BHDP Lead Architect Amy Malmstrom and Workplace Market Leader Drew Suszko join host Brian Trainer to explore new ways of thinking to tackle the design challenges that have emerged or accelerated due to the pandemic.

Of the three elements of Purposeful Design, we have discussed the empathetic side—now we're delving into the exciting element. Stacy Siegel, Vice President of Design and Construction with JPMorgan Chase, and Samantha Delabar, Workplace Design Leader at BHDP, join host Brian Trainer to explore building excitement through Purposeful Design. Our guests use the lens of the recent JPMorgan Chase renovation in Columbus, OH, and its dynamic amenity spaces that evoke excitement and draw employees together.

When digitally native, direct-to-consumer brands make the transition to brick-and-mortar stores, it's known in the retail industry as the "Clicks to Bricks" (C2B) movement. But how do retailers know if it's right for them to make this leap, and more importantly, how do they ensure they are successful? In this episode, Camille Kress, VP of Growth Labs for C2B retailer Adore Me, joins Declan McCormack, Retail Client Leader, and Host Brian Trainer to discuss learnings from their journey in this booming category. Moreover, Declan shares the shopper perspective based on a nationwide shopper survey that BHDP initiated with the help of an independent, market research firm.

When designing for people, designing with empathy is an integral component of the design process. Asking questions and listening before identifying the needs of the client is at the heart of this approach. In this episode, we are joined by Shannon Skaggs, President of Quantum Health, as well as BHDP's Samantha Delabar, Workplace Design Leader, and Bill Thiemann, Director of Experiential Graphic Design. They discuss the many ways empathy informs design and how it can be a crucial element to enhance the work our clients, like Quantum Health, do every day.

BHDP Design Leaders Samantha Delabar and Tom Arends join the podcast to discuss Purposeful Design, a new methodology at BHDP. This new concept of architectural design leverages the strengths of key ideas from design thinking as well as experiential and emotional design to positively impact the environments and behaviors within a space. Samantha and Tom walk host Brian Trainer through the inception of this concept and how takes BHDP another step closer to realizing our brand promise: Design for People.

With the global coronavirus pandemic extending indefinitely, it is unlikely that we will ever return to the workplace as we once knew it. Informed by hundreds of conversations with clients across a host of industries, Drew Suszko, Client Leader, Architect, and frequent contributor to the Trends + Tensions series joins host Brian Trainer to offer several premises for the future of work.