Sinopsis
LRNs Principled brings together the collective wisdom on ethics, business and compliance, transformative stories of leadership and inspiring workplace culture. Listen in to learn valuables strategies and receive actionable advice from our community of business leaders and workplace changemakers.
Episodios
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Listen again | How KFC crafted an award-winning training program
20/01/2023 Duración: 31minTraining presents an opportunity to not only educate workers, but also inspire their growth. But how can you do that in a way that feels energizing rather than exhausting? On this episode of the Principled Podcast, LRN Learning Manager Leah Hodge explores how to create engaging training with Rachel Donley, the Head of Learning & Performance Enablement for the KFC US market, a division of Yum! Brands. Listen in as the two talk about KFC’s Shift Supervisor training program, which has been receiving lots of industry recognition—winning gold at this year’s Brandon Hall Awards and being selected as a finalist for the Learning Technologies Awards—and improving leadership capability across the KFC US system of restaurants. Learn more about LRN’s custom learning experiences. Guest: Rachel Donley Rachel Donley is a learning leader, instructional designer, gamification proponent, and strategic business partner. With 13 years of experience in the learning industry and 22 years of experience in the retail and food
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Listen again | See something, say something: Bystander intervention training insights
13/01/2023 Duración: 19minMost of us have heard the phrase, “If you see something, say something.” But what does that look like when someone witnesses bad behavior in the workplace? How can companies help their employees be active bystanders in the face of misconduct? In this episode, LRN colleagues Felicity Duncan, senior instructional designer, and Kristen Motzer, learning director, share their expertise on bystander intervention training and how organizations can effectively give employees the knowledge and skills they need to step in and help their coworkers. Listen in as the two share insights from their latest course development for the training library at LRN. Access LRN’s 3-year DEI curriculum today to learn more. Guest: Kristen Motzer Kristen Motzer is an experienced leader in values-driven, empathetic behavior change. As Learning Director for the LRN Library she oversees course content development and online, blended, and facilitated learning experiences. She has expertise in human-centered learning design and has develope
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Listen again | How does DOJ policy and guidance affect E&C programs?
06/01/2023 Duración: 34minOver the last few years, federal regulators have provided detailed guidance on what they expect to see in E&C programs when it comes to misconduct inquiries or investigations. What do these recent reports, policies, and guidance mean for compliance professionals? In this episode of the Principled Podcast, LRN Director of Thought Leadership and Best Practices Susan Divers is joined by Jon Drimmer, a partner at the law firm Paul Hastings. Listen in as the two discuss the recent guidance from the US Department of Justice as well as DOJ policy impacting corporate compliance programs and ethical culture. To learn more, download the 2022 Ethics & Compliance Program Effectiveness Report. Guest: Jon Drimmer Jonathan C. Drimmer is a partner in the Investigations and White Collar Defense practice and is based in the Washington, D.C. office of Paul Hastings. He resolves complex cross-border problems with the benefit of having sat in every chair at the table: senior legal officer for a global 500 company, fede
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Happy holidays from LRN
23/12/2022 Duración: 24sWe’ve officially wrapped season eight of the Principled Podcast and are taking a break for the holidays. Stay tuned for more conversations on culture, ethics, and compliance in the coming calendar year. Happy holidays!
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S8E14 | What goes into making award-winning code of conduct training?
16/12/2022 Duración: 22minIt’s no secret that writing a code of conduct doesn’t change your company culture overnight. It’s important to develop training that educates your employees on what’s included in your code, and how those elements apply to their day-to-day work. But how can you do that in a way that makes your code dynamic and accessible? On this Principled Podcast episode, host Jim Walton talks to Chris Dunstan, the Chief Compliance Officer & Group General Counsel at SPX FLOW, about how the company tailored its code of conduct training to better reflect the responsibilities of employees, while also keeping the material interactive and connected to its evolved brand. The training has received enthusiastic industry recognition, winning gold at this year’s Brandon Hall Awards for Best Advance in Compliance Training. More importantly, the training has reached a record-high completion rate across SPX FLOW’s global offices. Featured guest: Chris Dunstan Chris Dunstan is a versatile legal leader with an aptitude for legal o
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S8E13 | Islands of civility: A special Edelman report on trust in the workplace
09/12/2022 Duración: 45minAs today’s societal issues continue to mount, employees are turning to the workplace as one of the safer spaces for debate and a primary source of community. In fact, data from a special edition of Edelman's 2022 Trust Barometer—specifically analyzing trust in the workplace—notes that 78% of employees trust their employer over other established institutions and connections. So, how can companies leverage trust and adapt their own practices to better address employee concerns? In this episode of the Principled Podcast, host Emily Miner explores key findings from the Trust in the Workplace report with David M. Bersoff, the Head of Research at the Edelman Trust Institute. Listen in as the two discuss what drives trust and how employers can strengthen trust in—and beyond—the workplace. Get a copy of the Edelman's Trust in the Workplace special report. Read our blog post on takeaways from this report. Featured guest: David M. Bersoff, Ph.D. As the Head of Research for the Edelman Trust Institute, Dr. Bersof
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S8E12 | Geopolitics and the interconnectedness of compliance risks
02/12/2022 Duración: 25minIn this episode of the Principled Podcast, host Susan Divers continues her conversation from Episode 11 with Tom Fox, the founder of the Compliance Podcast Network, on the changing geopolitical landscape and its impact on E&C. Listen in as the two discuss how anti-corruption is a key component of ESG, the consequences of compliance in cybersecurity, and the growing interconnectedness of risks. You can listen to Episode 11 here. To learn more, download a copy of Tom Fox's white paper Never the Same: Five Key Areas in Which Business Will Never Be the Same After the Russian Invasion. Featured guest: Tom Fox Tom Fox is literally the guy who wrote the book on compliance with the international compliance best-seller The Compliance Handbook, 3rd edition, which was released by LexisNexis in May 2022. Tom has authored 23 other books on business leadership, compliance and ethics, and corporate governance, including the international best-sellers Lessons Learned on Compliance and Ethics and Best Practices Under
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Listen again: How to bring compliance benchmarking to life
25/11/2022 Duración: 37minHow do you know if your ethics and compliance program is successful? How are you capturing data and comparing it to industry benchmarks, or tracking your own company’s trends over time? In this episode of LRN’s Principled Podcast host Emily Miner, director of Advisory Services at LRN, talks about benchmarking E&C data with her colleague Derek Clune, product manager of Data & Analytics. Listen in as the two explore how benchmarking practices come to life and the role AI plays in LRN's new Catalyst Reveal solution. Featured guest: Derek Clune Derek Clune has been working in the ethics and compliance space for over 5 years with an emphasis on data and analytics. As a Product Manager at LRN, Derek is responsible for the vision of LRN’s new data and analytics platform; Catalyst Reveal. His main goal is to provide E&C professionals with more actionable data to understand their E&C program effectiveness better. Derek’s team works to create products that offer best-in-class prescriptive intervention
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S8E11 | Geopolitics are impacting workplace ethics and compliance programs
18/11/2022 Duración: 41minAs the world emerges from a pandemic mindset, we find ourselves confronting new geopolitical realities with Putin's war in the Ukraine as well as increasingly fraught relations between the US and China. How is this geopolitical landscape changing the compliance landscape? In this episode of the Principled Podcast, host Susan Divers is joined by Tom Fox, the founder of the Compliance Podcast Network and aptly accredited “Voice of Compliance.” Listen in as the two discuss the impact of geopolitics on ethics and compliance, and what issues should be top-of-mind for E&C leaders in the near future. To learn more, download a copy of Tom Fox's white paper Never the Same: Five Key Areas in Which Business Will Never Be the Same After the Russian Invasion. Featured guest: Tom Fox Tom Fox is literally the guy who wrote the book on compliance with the international compliance best-seller The Compliance Handbook, 3rd edition, which was released by LexisNexis in May 2022. Tom has authored 23 other books on business l
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S8E10 | How KFC crafted an award-winning training program
11/11/2022 Duración: 29minTraining presents an opportunity to not only educate workers, but also inspire their growth. But how can you do that in a way that feels energizing rather than exhausting? On this episode of the Principled Podcast, LRN Learning Manager Leah Hodge explores how to create engaging training with Rachel Donley, the Head of Learning & Performance Enablement for the KFC US market, a division of Yum! Brands. Listen in as the two talk about KFC’s Shift Supervisor training program, which has been receiving lots of industry recognition—winning gold at this year’s Brandon Hall Awards and being selected as a finalist for the Learning Technologies Awards—and improving leadership capability across the KFC US system of restaurants. Featured guest: Rachel Donley Rachel Donley is a learning leader, instructional designer, gamification proponent, and strategic business partner. With 13 years of experience in the learning industry and 22 years of experience in the retail and food service industries, Rachel’s learning sol
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S8E9 | Making performance management meaningful and aligned with DOJ policy
04/11/2022 Duración: 31minIn September, the Department of Justice Fraud Section announced a new policy direction on corporate misconduct, clearly stating that personal accountability for employees, executives, and directors was their number one priority. The revised DOJ policy clearly states that an organization’s compensation and benefits program must be aligned to its values and ethical culture. So, what does this mean for compliance? In this episode of the Principled Podcast, host Susan Divers discusses how to implement a meaningful performance management system that meets DOJ objectives with Stephanie Ragan, a Certified Compliance and Ethics Professional (recently of SOFEC) and now solo practitioner after 14 years as a compliance specialist and manager in the oil and gas industry. Featured guest: Stephanie Ragan As an experienced, well-rounded compliance and ethics specialist, Stephanie has recently struck out on her own by launching Ragan Export Compliance, a consulting company focused on providing services and guidance for re
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S8E8 | Compliance benchmarking: Benefits, limitations, and best practices
28/10/2022 Duración: 31minWhat you'll learn in this podcast episode Guidance from the US Department of Justice, particularly the recent 2020 memorandum, stresses that a company’s compliance program must reflect and evolve with its risks—and should not be a snapshot or on cruise control. But in assessing those risks, it’s helpful to see what other companies in the same area or circumstances have done to meet them. Collective action and coordination can be very useful in dealing with common risks. So, when is benchmarking and a collective approach to risk helpful? And when can it backfire? In this episode of the Principled Podcast, LRN Director of Advisory Services Emily Miner continues the conversation from Episode 6 about benchmarking with her colleague Susan Divers. Listen in as the two discuss the benefits and limitations of benchmarking, and how organizations can ensure they benchmark their E&C programs effectively. Featured guest: Susan Divers Susan Divers is the director of thought leadership and best practices with LRN Co
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S8E7 | How does DOJ policy and guidance affect E&C programs?
21/10/2022 Duración: 33minWhat you'll learn in this podcast episode Over the last few years, federal regulators have provided detailed guidance on what they expect to see in E&C programs when it comes to misconduct inquiries or investigations. What do these recent reports, policies, and guidance mean for compliance professionals? In this episode of the Principled Podcast, LRN Director of Thought Leadership and Best Practices Susan Divers is joined by Jon Drimmer, a partner at the law firm Paul Hastings. Listen in as the two discuss the recent guidance from the US Department of Justice as well as DOJ policy impacting corporate compliance programs and ethical culture. Featured guest: Jon Drimmer Jonathan C. Drimmer is a partner in the Investigations and White Collar Defense practice and is based in the Washington, D.C. office of Paul Hastings. He resolves complex cross-border problems with the benefit of having sat in every chair at the table: senior legal officer for a global 500 company, federal prosecutor, and seasoned advoc
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S8E6 | How to bring compliance benchmarking to life
14/10/2022 Duración: 36minWhat you'll learn in this podcast episode How do you know if your ethics and compliance program is successful? How are you capturing data and comparing it to industry benchmarks, or tracking your own company’s trends over time? In this episode of LRN’s Principled Podcast host Emily Miner, director of Advisory Services at LRN, talks about benchmarking E&C data with her colleague Derek Clune, product manager of Data & Analytics. Listen in as the two explore how benchmarking practices come to life and the role AI plays in LRN's new Catalyst Reveal solution. Featured guest: Derek Clune Derek Clune has been working in the ethics and compliance space for over 5 years with an emphasis on data and analytics. As a Product Manager at LRN, Derek is responsible for the vision of LRN’s new data and analytics platform; Catalyst Reveal. His main goal is to provide E&C professionals with more actionable data to understand their E&C program effectiveness better. Derek’s team works to create products that off
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S8E5 | Thirty years of influence: The impact of the US Sentencing Commission
07/10/2022 Duración: 29minWhat you'll learn in this podcast episode “Thirty years of innovation and influence” is the subtitle of the recent report issued by the United States Sentencing Commission. But what does that really mean in the context of the organizational sentencing guidelines? In this episode of LRN’s Principled Podcast, Eric Morehead, LRN Director of Advisory Services Solutions, is joined by one of the report’s authors: Kathleen Grilli, the General Counsel for the US Sentencing Commission. Listen in as the two discuss how the commission impacts business leaders and the creation of compliance programs. Read LRN’s takeaways from the report here. Principled Podcast Show Notes coming soon Featured guest: Kathleen Grilli Kathleen Cooper Grilli is the General Counsel for the United States Sentencing Commission, having been appointed to the position on October 7, 2013. Ms. Grilli has been on the staff of the Commission since 2003, serving as an assistant general counsel from 2003-2007 and deputy general counsel from 2007-2
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S8E4 | See something, say something: Bystander intervention training insights
30/09/2022 Duración: 18minWhat you'll learn in this podcast episode Most of us have heard the phrase, “If you see something, say something.” But what does that look like when someone witnesses bad behavior in the workplace? How can companies help their employees be active bystanders in the face of misconduct? In this episode, LRN colleagues Felicity Duncan, senior instructional designer, and Kristen Motzer, learning director, share their expertise on bystander intervention training and how organizations can effectively give employees the knowledge and skills they need to step in and help their coworkers. Listen in as the two share insights from their latest course development for the training library at LRN. Principled Podcast Show Notes [1:22] - What does it mean to be a bystander, and why do organizations have bystander training? [3:05] - Unpacking the idea of a “Speak up culture”. [3:40] - Why don’t people get involved when they see problems? [6:08] - How to train people to be active bystanders? [9:36] - Why are scenarios so impo
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S8E3 | What is the purpose of the United States Sentencing Commission?
23/09/2022 Duración: 26minWhat you'll learn in this podcast episode A few weeks ago, the United States Sentencing Commission (USSC) issued a report titled The Organizational Sentencing Guidelines: Thirty Years of Innovation and Influence. The publication summarizes the history of Chapter Eight’s development and discusses the two substantive changes made to the elements of an effective compliance and ethics program. So, what does this mean for compliance professionals? In this episode of the Principled Podcast, host Jen Uner, Strategic Communications Director at LRN, talks about the guidelines with Eric Morehead, Director of Advisory Services at LRN. Listen in as the two discuss how these updates—and the wider USSC—impact corporate governance. The purpose of the U.S. Sentencing Commission is to study and develop sentencing policies for the federal courts. The Commission serves as an information resource for Congress, the executive, the courts, and the public on matters relating to federal crime and sentencing. Our episode today focuses
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S8E2 | The evolving responsibilities of today’s boards
16/09/2022 Duración: 24minWhat you'll learn in this podcast episode How are boards of directors of major companies coping in 2022 with the increasing expectations from so many stakeholders? How can directors equip themselves to meet oversight challenges and ensure that their companies do business in the right way? In this episode of the Principled Podcast, guest host Dr. Marsha Ershaghi Hames explores the critical role of boards in shaping ethical corporate culture with Diana Sands, an accomplished corporate leader who currently sits on the boards of SP Plus Corporation and PDC Energy. Listen in as the two discuss the evolving responsibilities and tools for today's boards, including guidance from the latest report from LRN and Tapestry Networks: Assessing Corporate Culture: A Practical Guide to Improving Board Oversight. Principled Podcast Show Notes [2:15] – Diana Sand’s background and its impact on her board roles. [8:07] - The push for board culture refreshment and ESG priorities. [12:06] - Thoughts on changing attitudes toward b
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S8E1 | How can boards assess corporate culture and improve oversight?
09/09/2022 Duración: 25minWhat you'll learn in this podcast episode What is top of mind with board directors when they think about corporate culture, ethics, and compliance? How can leaders best assess culture in the companies they oversee? In the season 8 premiere of the Principled Podcast, LRN Director of Advisory Services Emily Miner is joined by Dr. Marsha Ershaghi Hames and Dr. Eric Baldwin at Tapestry Networks to discuss how board members can improve oversight. Listen in as the group shares insights from Tapestry Networks and LRN’s joint report Assessing Corporate Culture: A Practical Guide to Improving Board Oversight, which draws from a working group of nearly 40 directors and executives representing over 60 public companies. Principled Podcast Show Notes [0:29] - Emily welcomes listeners to this episode with Marsha and Eric of Tapestry Networks. [1:46] - A discussion on the recently published report, “Assessing Corporate Culture: A Practical Guide to Improving Board Oversight.” [6:14] - Why the report offers a practical fram
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Listen again | Using ethics and values to rebuild, not just recover, from corporate crisis
26/08/2022 Duración: 38minWhat you'll learn on this podcast episode Stories of compliance failures aren’t strangers to news outlets or entertainment networks. But while the circumstances can make for great media headlines, what is arguably more interesting is watching how those companies respond. In this episode of the Principled Podcast, host Emily Miner is joined by Carlos Villagrán Muñoz, Gerente de Compliance (Director of Compliance) at CMPC. Listen in as the two discuss how, over the past decade, CMPC has sought to not just recover from a significant compliance failure, but rebuild—stronger—by focusing on ethics, culture, and values. To learn more, download the 2022 E&C Program Effectiveness Report. Featured guest: Carlos Villagrán Muñoz Carlos Villagran is a Chilean attorney who graduated from the Pontificia Universidad Católica de Chile with a Master of Laws (LLM) degree from Georgetown University (US). He currently serves as Director of Compliance of CMPC, a 100 years old Chilean-based holding, one of the worldwide lea