NBDA: Bicycle Retail Radio

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. Support the show

Send us a textRole Play TrainingSupport the show

Send us a textThis episode’s guest is Zachary Schieffelin, founder of Civilized Cycles. Civilized Cycles builds e-bikes designed for comfort and utility - we are talking about true transportation vehicles. Listen in and learn about the developing e-bike market, using e-bikes for true transportation vehicles, and what it will take to get us there. The conversation also touches on the importance of the dealer/supplier relationship and finally launching a new e-bike brand to market.Support the show

Send us a textSelling branded merchandiseSupport the show

Send us a textThis episode’s guest is Chris Carmichael, the Founder and Chief Endurance Officer of CTS, one of the original and most respected companies in the endurance coaching profession. Within the episode learn how you as a retailer can look at your service offerings from the viewpoint of a coach, including ways we can fuel the cycling journey for all who come in your store, focus on being the knowledge experts and coaching customers, the importance of e-bikes, and finally surefire ways to build a dedicated fit rider community.Support the show

Send us a textThis episode’s guest is Dawn Piech, founder of the nonprofit Inspyrd Movement, whose mission is to inspire individuals to elevate diversity, equality, and inclusion through the act of movement.Dawn, an accomplished randonneurer, is promoting the organization’s 4th annual International Women’s Day – Together We Ride™ global cycling event. As in years past, participants are encouraged to ride their bikes anywhere, any distance, outdoors or inside, in a group or solo ― just move! The event grows each year exponentially, with more people of all ages and countries joining in the celebration. Guest host Sheri Rosenbaum, columnist and blogger at Sunflower and Pedals, chats with Dawn. Topics include how the organization expands its reach, the growth of the International Women’s Day – Together We Ride, sponsorship opportunities, and ways shops can get involved in hosting their own local rides. Support the show

Send us a textThis episode’s guest is Scott Fitzgerald, CEO of Buddy Pegs. Buddy Pegs on the surface is a framework of support to help parents introduce their children to cycling.  This conversation leaves listeners with advice on how to support the growth of cycling at all ages, provide opportunities for youth to take part in retailer-led cycling programming, and have fun while doing it. This episode’s special guest host is Chad Pickard, NBDA Board Member and Owner of  Spoke N Sport in SD. Support the show

Send us a textRetail Fitting RoomsSupport the show

Send us a textToday’s podcast features news about the NBDA P2 Workshops at CABDA, Continuing Education courses, NBDA’s Career Board, a recap from the recent NBDA Costa Rica Trip, and an interview with special guest Scott Buelter, CEO and President of Ascent360. A relationship marketing leader who specializes in optimizing marketing programs through data, analytics and technology, Scott has led and built marketing programs for over 50 Fortune 500 clients in multiple industries. Working closely with the team at the NBDA, Scott has been helping to lead retailers’ best practices in data collection, guiding and educating on the importance of offering personalized and customer-centric service. Listen in and gain insight in marketing, communication, and outreach to keep all cyclists engaged with the industry and local retailers. Support the show

Send us a textRetailers- Helping teach children to ride Support the show

Send us a textThis episode’s guest is Mike Herlinger, founder of Club Ride Cycling Apparel. Listen in to this episode and learn about the importance of the simple existence of riding apparel that offers technical fabrics, lifestyle vibes, and premium features that allow us to go from ride to post ride, how you as a retailer can use branded clothing to build store culture and position, and how to introduce cycling clothing to every rider, including all these new riders who recently found our sport. Support the show

Send us a text5 tips for effective outdoor retail signageSupport the show

Send us a textThis episode’s guests are Chuck Gleason and Josh Sutton, Owner and Manager of Trailyard, located just two miles from downtown Valparaiso, Indiana, a town just an hour outside of Chicago. Trailyard took the “bike shop + one other thing” formula to the next level, creating a destination for the whole family featuring a full-service mountain bike shop and family-friendly restaurant, bar, and café. Listen in and learn how you too can create a space for your community to adventure right at home.Support the show

Send us a text4 winning ways to build your email databaseSupport the show

Send us a textThis episode’s guest is Benjamin Alexander, the owner of Southwind Cycle and Outdoor, with 2 locations in Kansas. Ben has brought boutique retail to Lola, whose population sits around 5,343.  The conversation today will leave the listener with thoughts on serving the needs of every customer that comes in your door, the importance of word of mouth, how brands can support premium products in rural areas, and how important it is to continue to evolve, analyzing expense and margin while adapting operations to stay profitable. Support the show

Send us a textTime Management Tips For RetailersSupport the show

Send us a textThis episode’s guests are Steffen Root and Jaryn Pierson, the Co-Owner and Manager of Berkshire Bike and Board, with 3 locations in the Northeast. The conversation touches on retaining the mom-and-pop feel within your store while running a well-oiled machine, how a detailed structure helps all areas of operations, placing the right person in the right place, and how important it is to get every customer that comes in the door to experience the joys of an ebike. All this and more filled with optimism and a bit off apprehension as we enter into 2023. Support the show

Send us a textThe Importance of a Refund PolicySupport the show

Send us a textThe Nosh is a monthly feature highlighting NBDA President Heather Mason and Development Director Rachelle Schouten discussing life, work, relationships, and their take on the latest industry news. Nosh #7 features 5 resolutions for the bicycle retailer, a reflection back on 2022 NBDA programming, and a look into 2023. In this episode they are joined by an industry veteran and visionary in leading real-time service contracts and insurance consulting- Frank McMillan, Founder of Ensure Protect and developer of R.I.D.E.S. (Ride it Daily Extended Service).Support the show

Send us a text5 things to help you plan for your most profitable retail year in 2023Support the show