Bob Phibbs, The Retail Doctor

This episode is devoted to managing customer service expectations. Learn how to succeed with customers and create a last business on this episode of Tell Me Something Good About Retail.    ----- Key Links Alex Shuford LinkedIn  RHF Investments Field Agent: https://www.fieldagent.net/ ----- Customers Teach Us Lessons You just have to watch for the moments.    Don’t React in Anger  Choosing to be compassionate towards an angry customer can deflect a bad situation.     Put Yourself in the Consumer’s Shoes  Consumers spend time and money on products and services.  ----- More details at:  https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service   Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old  Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.