Funeral Gurus

Lacy Robinson: Cremation Phone Shoppers: another Funeral Trend brought to you by the Funeral Gurus. Lacy Robinson, CFSP, Director of Member Development at NFDA announces her upcoming webinar, “Beyond Price – Your Guide to Mastering Cremation Phone Inquiries” and shares a couple of tips that funeral directors can employ right away. Interview by fellow CFSP, Robin Heppell. Copyright © 2010 Robin Heppell, CFSP & Funeral Gurus Other Funeral Home Resources by Robin Heppell […] The post Lacy Robinson: Cremation Phone Shoppers appeared first on Funeral Gurus.