Fast Track: Career Conversations With Margie Hartley

Emotional intelligence is an essential tool for living and working in the 21st century. It's a trait leaders are often either praised for or accused of not having. Margie Hartley sits down with Dr Ben Palmer, Founder and CEO of Genos International, a world leading consultancy specialist provider of Emotional Intelligence services, to get to the heart of what emotional intelligence is, why we need it, how we measure it and most importantly how we really build this muscle.