Fast Track: Career Conversations With Margie Hartley
Ep 5: How to deal with difficult people
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:18:34
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Sinopsis
Difficult people are potentially your best performers in-waiting. Michelle Bagnall, Chief Executive Officer RACQ Bank talks to Executive Coach Margie Hartley about the psychology and strategies she deploys when dealing with difficult people including; controlling your own behaviour, establishing influence, building trust, addressing insecurities as well as identifying the common mistakes you need to avoid.