Gsd - Getting Services Done

Building a thriving community takes more than just having an online presence. It requires a well-defined mission, vision, and customer journey. It also needs to have strategies that foster meaningful engagement with its customers. Fortunately, the GSD podcast is an excellent resource to help you get started. In this episode, Leslie and Jeff discuss essential topics such as understanding the competitive landscape and personas and gamification strategies that can drive engagement. In this podcast, we'll be exploring Leslie's journey as a community builder. Leslie has been passionate about communities since before COVID and her experience in Pavilion only furthered her dedication to the cause.  Jeff talked to Leslie about how she established mission, vision, and values with startups, enabling them to create authentic and meaningful communities. Leslie discussed how she believes in customer journeys that lead to evangelists referring others in by micro wins throughout the journey. Jeff and Leslie