This Is Money Show
Taxman customer service troubles unmasked and probate problems in the spotlight
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:52:54
- Mas informaciones
Informações:
Sinopsis
When it comes to HM Revenue & Customs, it's safe to say that many business owners and accountants have become well-acquainted with chaos. The push for a digital tax system has left some waiting months to receive basic tax information - and following a This is Money investigation, where we spoke to someone inside the madness, we have received an avalanche of taxman woe. This week, Angharad Carrick, Tanya Jefferies, Lee Boyce and Georgie Frost reveal what's been going on - and whether customer service has become worse. Meanwhile, being an executor is a great responsibility - and it can be a nightmare. Stephen Gold is a retired judge and author who recently acted as executor for his beloved late aunt. The process eventually saw him force a string of banks, finance firms and institutions pay compensation for unacceptable errors and delay. His torrid experience led him to produce a three-part series and we talk about why companies must get the bereavement service right. We saw the 14th rate rise on the