Raise & Engage: A Filters-off Podcast Series For Nonprofits

We spend a lot of time, energy, and attention on engaging the right donors, building relationships with them, and reaching other key objectives. But those are mostly external activities, and one of the keys to improvement is looking inward. That’s where the idea of performance management comes into play. Joining the podcast today is Stacy Rooney, a Principal Business Consultant at Blackbaud, to discuss the concept of fundraiser performance management. Listen in to hear Stacy and host Steve MacLaughlin talk about managing gift officers for optimal performance, portfolio management, and the effects of COVID-19 on fundraising and performance data.   Topics Discussed in This Episode: Demystifying the topic of performance management How to optimize how portfolios are managed by gift officers Maturity models Using data to identify good performance and benchmark against peers The connection between activity and outcome Investing in officers as fundraisers Understanding where the focus currently is and where th