Wpwatercooler - Weekly Wordpress

Today we are discussing “Billing for site maintenance” for our WordPress clients with Suzette Franck, Lucy Beer, Steve Zehngut, Dave Jesch, Andrew Behla, Chris Lema, Gregg Franklin, Oscar Gonzalez, and our host Jason Tucker. ** Billing for site maintenance Maintenance defined: Clients that are already launched a phase 1 of a project and now we are moving into scope increase and changes. Any hours that we are going to be spending time on. Oscar does web development and includes a support contract. Steve is talking about scope increases and feature changes. Steve does not write maintenance into their original contract. As he approaches launch he determines how much maintenance is needed for the project. Hourly, monthly & retainer. Chris upfront during the quote he quotes different rates if they want to post delivery in video format. If the customer is getting all that they need from the videos then the price will go down. If they need handholding then the development cost goes up. Handholding costs more. St