Early Edition with Kate Hawkesby

I want to thank Auckland airport shareholders for being vocal on the state of Auckland airport.  They got grumpy and got into it with the airport at the annual meeting this week. And it's not before time. Issues with delays, queues, bags, lack of service, lack of staff, have been going on far too long and too many travellers have already suffered needlessly.   The worst time I think was when the airport CEO came out and said 'it's complex'. Well, that's running an airport, isn't it? Of course it's complex, yet airports all over the world, in countries all over the world, way busier and bigger than us manage to do it every day. So why can't we?   So frustrated shareholders apparently grilled the airport over all the problems, for which the airport and biosecurity officials apologised. But is an apology enough? I'd say no - what we need is action, we need it turned around, we need it fixed. It was reported that 'one shareholder hit out at the airport's inconsistency in service.' They'd called the airport 'an ab