#doorgrowshow - Property Management Growth

Have you been looking for ways to improve your owners’ experiences as property management clients?  In this episode, property management growth experts Jason and Sarah Hull sit down with Matthew Kaddatz from Appfolio to talk about elevating the owner experience in property management. You’ll Learn [01:35] Getting started in the property management industry [05:18] Improving relationships with owners and investors [10:24] What does your ideal client look like? [18:31] Why you get stuck doing things you hate [26:25] How elevating the owner experience helps you Tweetables “Once property management gets you, you're stuck. You're not going anywhere.” “I think one of the biggest mistakes property managers make by not having clarity on who their ideal customer is they try to get everybody.” “‘No’ is often better than ‘yes’ if you're being careful and focused.” “I don't think that you can really figure out a lot about your clients and what they truly want, what's really important to them, if you're unclear on what yo