#doorgrowshow - Property Management Growth

If you’re a property manager, you know that property management is a tough and demanding industry at times. Property managers often feel pressure to make owners and tenants happy.  In today’s episode, property management growth expert Jason Hull sits down with Logan from Virtually Incredible to talk about how property management entrepreneurs can improve their company’s customer service. You’ll Learn [03:41] Making big impressions as a small business [10:39] Does every other property manager suck?  [18:52] Things you can do to improve your customer service [25:59] The importance of process documentation [32:46] Importance of culture when hiring remotely Tweetables “If you are letting yourself get bogged down on the stuff that you can delegate and the stuff that doesn't need your immediate attention, you're going to be limited on the big impact stuff that really deserves your attention.” “If you avoid investing cash, then you're going to have to invest more time and effort.” “Phone calls are probably the bigge