Future Of Business With Game Changers, Presented By Sap

The buzz: Retail. ‘Tis the time for seasonal hiring, especially in retail. But as 82% of retailers increasingly hire contingent, intermittent, and consultant employees, they need to engage and understand this part-time workforce to ensure an optimal shopping experience all year. Any lessons here for non-retailers? The experts speak. Brian Kilcourse, RSR Research: “In the age of the omni-channel shopper, consumers expect retail employees to be at least as well-informed about products and services as they are.” Mukesh Nakra, Infosys: “The achievements of an organization are the results of the combined efforts of each individual.” (Vince Lombardi) Jerry Hoberman, Deloitte: “In the world of the ‘new normal’, workforces are expected to be as flexible as the demands of customers they serve.” David Swanson, SAP: “Always treat your employees exactly as you want them to treat your best customers.” (Stephen R. Covey) Join us for ‘Tis the Season for Retailers: Managing A Contingent Workforce.