Sa Voices From The Field

Navigating Unprecedented Challenges The COVID-19 pandemic introduced a myriad set of challenges, upending the traditional norms and necessitating an urgent pivot towards empathetic leadership. Higher education, a particularly affected sector, had to swiftly evolve, fostering an environment where staff felt supported amidst the ensuing chaos. Embodying Transparency and Support Amy Hecht from FSU and Matt Imboden of Wake Forest University underline the importance of transparent communication and authentic actions from leaders. Through initiatives like FSU’s Culture and People program, leadership at these institutions exemplified the care and long-term investment in their staff’s career trajectories. Similarly, David Chao from the University of Pittsburgh highlighted a newfound focus on self-care, crucial for maintaining a balanced support system for students. Spaces for Grief and Adaptation Andy Wiegert at Washington University and Rachael Amaro of Cal State Fullerton share the vital role that organized grief s