Beginning Within
014 Respond To the Person, Not the Problem
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:08:46
- Mas informaciones
Informações:
Sinopsis
The key to remember is two things: Respond to the person, not the problem. Labeling positives reinforce them, labeling negatives diminish them. Inspired by an incident shared by Chris Voss on Mike Dillard's podcast, Self Made Man.