Happier At Work

183: Navigating Employee Feedback for Positive Change with Matt R. Vance

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Sinopsis

How can you maximise employee engagement by leveraging feedback loops?In this episode, we had the pleasure of hosting the brilliant Matt R. Vance, an expert in employee feedback and online reviews. Matt shared some invaluable tips and strategies on how to harness the power of employee feedback to create a happier and more productive workplace. One of the standout ideas he emphasised was the importance of having strong internal feedback mechanisms in place. By addressing employee concerns privately, we can prevent unnecessary drama and protect both the employee and the company's reputation. On the note of feedback, Matt shed light on his expertise in managing online reviews. He shared his unique techniques and strategies in optimising both customer and employee feedback to enhance business outcomes. By actively engaging with user-generated content, businesses can showcase their care for customers, job seekers, and employees alike. Furthermore, Matt introduced us to his software, Mobrium, which stream