Agency Nation Radio - Insurance Marketing, Sales And Technology

On this episode of Agency Nation Radio, we explore technology and its real-world impact on independent agencies. Join host Bobbie Collies, chief insurance officer at Coterie Insurance, as she unpacks how technology is not just about tools and software—it’s about people. Collies is joined by two industry leaders: Chris Cline, executive director of the Big “I” Agents Council for Technology (ACT), and Todd Jackson, Big “I” Chairman and owner and partner at McGowan Insurance Group. Together, they discuss the challenges, opportunities and future of technology in the independent agency system. Cline discusses the evolution of ACT, including an overview of the “Letter to the Industry,” which highlights the pillars critical to technology success: data, connectivity, AI and people. As an agency owner, Jackson brings perspective to listeners who may want to see their agency use more technology, but aren’t sure the best path for leadership buy-in. “Understand that you may be working in an agency that’s owned by someone