Global Product Management Talk
TEI 159: Don’t make the customer feel anxious. The failure of Crystal Pepsi
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:34:00
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Sinopsis
Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: No one and no organization has a perfect record when it comes to releasing new products into the market. Failures are frequent — around 40% or so depending on the industry — and they happen at small companies, big companies, and experienced companies, including Pepsi. In this episode, you’ll learn a simple and profound concept that every product manager and product marketer must understand. And, this is an easy one to get wrong. Even Pepsi got this wrong when they created a new product called Crystal Pepsi. The simple part of the concept — don’t confuse your customer. The profound part — when introducing something new or making a change, give your customer a reason. My guest to explain this conc