Business Matters's Posts

Welcome to a new episode of In Conversation, the Business Matters podcast with Richard Alvin. In this episode, we sit down with John Wegman, CEO of Customs Support Group, to discuss the complexities of international trade, the impact of AI on customs processes, and how businesses are adapting to an increasingly turbulent global supply chain. In this episode:• Customs Support Group’s Growth & Global Expansion:• How Customs Support Group has rapidly expanded by acquiring over 40 companies in just two years.• Why businesses are moving towards single customs partners rather than managing multiple brokers across different countries.• The Impact of Brexit, COVID-19, and Global Conflicts on Trade:• How recent global disruptions—from Brexit to supply chain crises—have increased customs complexity and trade risk.• Why companies are now holding more inventory than ever to hedge against uncertainty.• AI & Digital Transformation in Customs Processes:• How AI is being used to organise unstructured customs data, re