Rethink Real Estate

In this powerhouse episode of 'Rethink Real Estate,' host Ben Brady sits down with Matthew Miale, Realtor and CEO of The Miale Team at Keller Williams — the #1 listing team in Connecticut. With over 400 transactions in the last 12 months and a philosophy rooted in relationships over cold leads, Matt pulls back the curtain on how his agents crush national production averages through one simple, consistent foundation: their sphere.Matt shares how every new team member must bring a 400-contact database, and how his team’s production remains 80–85% sphere-driven. He breaks down the systems behind their VIP client events, what “simplified success” really means, and why they view every handshake and contact as an asset. From mindset to database growth, Matt dives deep into how following up isn't about transactions — it’s about service and long-term relationship building.The conversation also explores current industry shifts — from buyer commission structures to private MLS platforms — and why Matt believes real est