Smart Firefighting

How can technological innovations embrace the voice of the customer - or in this case, of the fire service? Hello Smart Firefighting Community! Welcome to another episode of covering real world innovations via interviews with fire service and technology industry experts that empower YOU to develop your very own Smart Firefighting strategy! This is the fifth episode of our Interschutz 2022 Mini Series. Interschutz 2022 was an international trade show hosted over six days and included exhibitions plus engaging forums covering the various aspects of firefighting, rescue services, civil protection and safety and security. In this episode: - What is FLIR and how do they study firefighters' use of tech before spending resources? - Why is it important to translate customer desires into product development? - How can innovations be built with more purpose and, therefore, value? Who better to learn about the behind-the-scenes of FLIR other than the Director for Strategic Business Development Peter Dekkers? Peter speci