Early Edition with Kate Hawkesby

Yesterday was a bad day for some of my pet peeves.  I couldn't find a carpark in town, I had to visit a supermarket, and Qantas suffered a data hack.  Nothing drives me more crazy than a business —big or small, although in this case very big— asking too many personal questions and getting too many personal details about their customers.  Unnecessarily so.  Now. There's a good argument for why Qantas needs your details - if you're flying then they require your passport number, your date of birth, your addresses in case things go wrong, etc.  I get that. But if they are collecting such sensitive information —our secrets and the secret to our identity— then can they not keep it safe?  No, they can't.  Yesterday, 6 million Qantas customers had names, email addresses, phone numbers, birthdates, and frequent flyer numbers stolen. They reckon no credit card data was taken.  But honestly, who cares? The information that was taken is bad enough.  And what will they do? Apol