Work On Your Game: Mental Toughness, Confidence & Discipline From A Professional Basketball Athlete

Today I’m talking about how service businesses mess things up. I had a real situation with a guy who had a chance to do a job for me but he dropped the ball over and over again. I was ready to pay him, but he kept being slow, unclear, and unprofessional. If you run a service business, this is a warning. I’m breaking down exactly what he did wrong so you don’t make the same mistakes and lose money like he did. Show Notes:  [07:31]#1 An artist is just your technical skill and if the business is not in order, you don't get as many opportunities to do the technical thing.  [11:16]#2 Being an entrepreneur is much more about marketing, management, operations, communications and systems.  [20:16]#3 Get with someone who understands the marketing, the systems, the processes, the strategies, the entrepreneurship.  [23:19]Recap Episodes Mentioned: 3277: The 3 Tools Of Professional Service Entrepreneurship 1855: How To Give Amazing Customer Service 2013: The SAME Things, The SAME Way, EVERY Time Next Steps: