Horton Hangout Podcast!

This week, Laura and Leanna answer two big listener questions – starting with what to do when your associates resist the Treatment Coordinator (TCO) role, even though it’s clearly beneficial. From communication and workflows to mindset and motivation, they cover it all. Next up: managing your mates. What happens when a dental nurse steps up to practice manager – and suddenly has to lead her friends? They get honest about leadership, friendship boundaries and what really separates good managers from great ones. Then it’s time to ban not one but two common words in dentistry – both of which carry more negativity than you might think. And finally, Confession Corner is back… with a thud. Literally. In this episode: