Cio Talk Network Podcast

IT operations leaders are under pressure to deliver speed, scalability, and resilience—often in complex hybrid environments. Modern application delivery models demand rapid provisioning and continuous deployment, making traditional IT Ops execution methods insufficient. In this episode of CIO Talk Network, Siddharth Dhar, Executive Vice President & Global Head for Infrastructure Management Services at Hexaware, joins host Sanjog Aul to discuss how AIOps, automation, and AI/ML are helping enterprises meet these demands. Hear practical insights on governance, overcoming implementation challenges, and redefining the CIO’s role in intelligent IT operations. Topics Covered: 00:00 – Introduction 01:30 – Why traditional IT Ops are no longer enough 04:15 – How cloud complexity and demand for faster delivery are driving change 07:00 – Key pillars for building effective AIOps 11:30 – Role of AI and ML in infrastructure and application management 15:45 – Challenges in implementing automation across hybrid environmen