Michigan Business Network

Jeffrey Mosher welcomes David Conn, VP of Business Development and Policy at Exceleron, Baltimore, MD. Jeffrey had several questions for David in their conversation: With Michigan facing significant rate hikes, (from the likes of DTE and Consumers), how can prepaid utility programs help consumers, and businesses better manage rising energy costs? From a utility’s perspective, how does a prepay model improve cash flow and reduce delinquency-related expenses? What have you seen in other markets that demonstrates the long-term business value of offering prepay options? How can prepaid programs drive business-customer engagement and satisfaction while also promoting energy efficiency? What barriers—technical, regulatory, or cultural—must utilities overcome to successfully implement prepay solutions? Exceleron, a platform that works with utilities to provide customers with a prepay program to stay ahead and lower their energy bill costs. Michigan consumers are facing significant increases in their energy b