Empowered Patient Podcast

Angela Fox is Head of Analytics at Bright.md which is an asynchronous telehealth solution bringing an audio-only virtual visit option to providers for them to treat patients with common low-acuity conditions. Staffing challenges, clinician burnout and increasing demand from an aging population are driving the acceptance of creative solutions to provide cost-effective, timely healthcare for patients. Angela explains, "Through a patient's health system portal, they can get online and take a clinical interview. Then they answer several clinical questions about what care they're looking for, what care they're seeking that day. Then that's sent to a provider at their health system in an easy-to-review chart note. So the provider can review the chart note, make a diagnosis, and a treatment plan. This all happens completely within the electronic medical record." "One of the key elements that we also include in our reporting is provider variation. And that kind of information about how productive providers are, which