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Listen to this audiobook in full for free on hotaudiobook.com/free Title: The Four Types of Ineffective Apologies Author: Andy Molinsky Narrator: Fleet Cooper Format: Unabridged Length: 7 mins Language: English Release date: 12-07-16 Publisher: Harvard Business School Genres: Newspapers & Magazines, Business Publisher's Summary: It’s hard to admit our transgressions — to look someone in the eye and offer a sincere apology. But apologies are essential for repairing relationships in the workplace. They show that you value the relationship and that other person’s point of view. "The Four Types of Ineffective Apologies" is from hbr.org, published on November 25, 2016.