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Listen to this audiobook in full for free on hotaudiobook.com/free Title: Small Talk Is an Overrated Way to Build Relationships with Your Employees Author: Kim Scott Narrator: Fleet Cooper Format: Unabridged Length: 7 mins Language: English Release date: 08-02-17 Publisher: Harvard Business School Genres: Newspapers & Magazines, Business Publisher's Summary: The relationships that you form with each of your direct reports are central to your ability to fulfill your three core responsibilities as a manager: Create a culture of feedback, build a cohesive team, and achieve results collaboratively. But these relationships do not follow the rules of other relationships in our lives; they require a careful balancing act. You need to care personally, without getting creepily personal or trying to be a “popular leader.” You need to challenge people directly and tell them when their work isn’t good enough, without being a jerk or creating a vicious cycle of discouragement and failure. That’s a hard thing to do. "Sma