Fcpa Compliance Report
Day 18 of One Month to Better Investigations and Hotlines
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:10:56
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Sinopsis
Today I would like to review some best practices regarding a compliance hotline. The hotline should be developed and maintained externally. It seems axiomatic that employees tend to trust hotlines maintained by third parties more than they do internally maintained systems. Through the submitting of reports via an external hotline there is a perceived extra layer of anonymity and impartiality compared to a system developed in-house. A third party provider is also more likely to bring specialist expertise that’s difficult to match within the organization. The hotline supports the collection of detailed information. As with most everything else, information is power. If a CCO can gather and record information throughout a complaint life cycle, the company will have greater insight into the situation and a company can protect itself more effectively from accusations of negligence or wrongdoing. A hotline reporting system should provide consolidated, real-time access to data across all departments and locati