Cx Conversations

From uncovering the key aspects of a Bitcoin business to the nuances of cryptocurrency as a product, this discussion with Ajeet Khurana has it all. In this conversation, we discuss: The core facets of a Cryptocurrency / Bitcoin business. How to manage customer experience for a Cryptocurrency / Bitcoin business? What is the expected level of CX from Cryptocurrency products, given that it’s early days for such products? And much more. I can say that I've learnt a great deal about Cryptocurrency and Bitcoin while interviewing Ajeet. It's been one of my favourite discussions. PS - lookout for the part where we talk about Black Mirror