Cx Conversations

Building a FinTech product is challenging. Getting your customers to love that product is a completely different game! In this episode of CX Conversations, I talk with Kailash Nadh, CTO @Zerodha, about the art of making things simple in FinTech and how that affects customer experience. We dive into: - how to approach product development from the user's perspective? - how to use customer feedback for product improvement? - how to build the right team that embodies this sentiment? Don't miss this! Register here to get updates in your inbox: om1.cc/cxcon Looking for an NPS solution? Check out omoto.io