Social Impact Cx
Episode 34 - Service Design & CX: Key Points
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:29:33
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Sinopsis
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about service design and design concepts. What is co-creation? What is the difference between service design and design thinking? How do you get buy-in from leadership? Listen to Part 2 of the conversation now.
