Social Impact Cx
Episode 33 - Service Design & Journeys: Introducing Design Concepts
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:30:34
- Mas informaciones
Informações:
Sinopsis
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about service design and journeys. What is service design? How is it similar to and different from customer experience? Listen to Part 1 of the conversation now.
