Sme Experts

Get "sticky" with your customers. Derek Baines from Qantas Business Rewards explains how to earn the trust of your customers, the importance of repeat traffic and how you can utilise the loyalty programs of other businesses, to save your small to medium business money. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast.