Small Business As Usual

The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90-minute introduction to conflict management in the workplace and beyond you'll learn how to more productively and confidently respond. Jean Mix of Mix Education Services LLC. will teach you specific managerial techniques to deal with conflict so you can achieve optimal performance. You will leave the session fully understanding the Conflict Resolution Model, so that you can implement it when conflict occurs, and have better business results.