One Stop Shop

Neal's Yard Remedies has been in business for a whopping 35 years. Regardless of how you want to look at this, that kind of longevity in business is a real accomplishment. In this episode we spoke to Neal's Yard CEO, Lisa Costello, and we do a deep dive about their company values and how everyone on the team shares those values. Lisa also gives us some insight into how they scaled their global business and built a chain of retail stores to compliment their Ecommerce activities. And they've done all of this in a sustainable way which supports their vision of making organic skincare products that makes people feel beautiful. Some of the best quotes from the episode: “One’s personal values should be reflected in the business.” “This is 2016. People are pretty comfortable using the internet.” “I found a product that I’m passionate about and can talk about all day long.” “If you can be passionate about your job, then you’re really lucky.” “Testimonials on your site builds the kind of trust that a customer has wh