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Igor Murokh details how using regular cleaners to take care of your floors can actually wear them out sooner. Nick Crowder shares the simple yet detailed steps that a Comed Energy Efficiency Expert will take when you schedule an assessment. Plus, Dave Schlueter tells you what to do if you buy a house and the seller then refuses to move out, and a caller discusses how Hochberg saved him from a realtor who was behaving illegally.