Selling The Dream: A Podcast For Resort & 2nd Home Real Estate Agents

Have you ever screwed up? We did, recently. We’d planned a client showing, and arrived at their house. They didn’t realize we were going to caravan - the whole thing was chaos! Afterwards, we had our client happiness ambassador get them a gift, and we personally delivered it. We said “sorry we screwed up!” They said it was no big deal, but we wanted to make sure that they knew: our mistakes ARE a big deal, and we’re always going to be making sure that we always make things right! You can screw up: it’s what you do afterwards that is so important because it’s an opportunity to show clients how you’re willing to go the extra mile to take care of them. If you’ve ever messed up, you won’t want to miss this Tip Tuesday episode of the Selling the Dream podcast! Thanks for joining us on Selling the Dream - we wouldn’t be where we are without you listening, and giving your feedback! Make sure that you give us a rating and review on iTunes: that would mean the world to me, and will help us get even more amazin