Business Owners Freedom Formula With Paul Maskill

What can you do to surprise your customer in a GREAT way? Most of the time, the only surprises customers get are bad ones: It's going to take longer than expected! It's going to cost more than originally quoted! But in today's episode I share with you a conversation from our mastermind about some great ways to surprise your customers in a much better way. What can you do that goes against all of the common complaints in your industry? Let's do that in 2020!