Facilitation Stories

In this episode Helene talks to Jon Baker about introverts. They start off by discussing Jon’s passion for scuba diving! Jon talks about his work with leaders in organisations, who want to get more from their team, and about his survey where he discovered that about 1/3 of people say that they are not fully productive in business and that most of these are introverts. He describes the different ways that he works with people in businesses to help introverts. Helene asks Jon about statistics for introverts and extroverts and about what distinguishes people who identify as introverts. Jon talks about “people energy” and some of the neuroscience behind it which may mean that introverts get more exhausted by people energy than extroverts. He also talks about how introverts process internally and extroverts externally. From these two main features people often think things about introverts, for example that introverts are quiet. Helene asks what kinds of things facilitators need to look out for to include the intr