The Product Breakfast Club

79: No, “Empathy” won’t solve all your design problems

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Sinopsis

Tim & Amr are filling in for Jake & Jonathan this week—which means you'll actually get to listen to an episode related to the product world (shots fired)! They talk about how you shouldn't aim for empathy in design. And how books don't work. Links: Tim on Twitter Amr on Twitter Amr on Instagram Why I Don't Believe in Empathic Design---Don Norman---Adobe Blog Book: The Design of Everyday Things Book: Competing Against Luck: The Story of Innovation and Customer Choice Jobs-to-be-Done Book: Rework Jason Fried DHH Mike Matas Andy Matuschak Why books don't work---Andy Matuschak Quantum Country Learning How to Learn: Powerful mental tools to help you master tough subjects---Coursera Book: Buy Sprint!