Oxford Martin School: Public Lectures And Seminars

Professor Gina Neff discusses artificial intelligence and data work, and the ethical and social implications of integrating these tools into organisations. What happens when new artificial intelligence (AI) tools are integrated into organisations around the world? For example, digital medicine promises to combine emerging and novel sources of data and new analysis techniques like AI and machine learning to improve diagnosis, care delivery and condition management. But healthcare workers find themselves at the frontlines of figuring out new ways to care for patients through, with - and sometimes despite - their data. Paradoxically, new data-intensive tasks required to make AI work are often seen as of secondary importance. Gina calls these tasks data work, and her team studied how data work is changing in Danish & US hospitals (Moller, Bossen, Pine, Nielsen and Neff, forthcoming ACM Interactions). Based on critical data studies and organisational ethnography, this talk will argue that while advances in AI ha