#doorgrowshow - Property Management Growth

The American dream no longer represents home ownership. Whether you’re looking to rent or buy, everyone wants the same thing: A place they call, “home.” Not a house, but a home. There is a difference. Today, I am talking with Chris Litster, CEO of Buildium, which helps property managers handle properties, leases, tenants, and units. Chris shares how property management firms should focus on customer service, relationships, and reputation. You’ll Learn... [06:53] Service Oriented, Relationship Focused: Avoid treating residents, owners, or vendors adversarially, if you want to be a successful property management firm. [07:43] Millennial and Baby Boomer generations view home ownership as a burden. When things change, personally or professionally, they want to be able to move. [09:25] One reason to rent is to avoid dealing with and doing maintenance. Time is better spent focusing on other priorities. [11:19] Multiple generations want technology from property management companies to automate payments, submit maint