#doorgrowshow - Property Management Growth

Managing people when you are not a people manager keeps most property management businesses within 0-200 doors. They can’t scale beyond that without hiring a significant number of people. How can you shift to outsourcing to scale, save money, and improve business operations? Today, I am talking with Todd Breen of VirtuallyinCredible, which helps answer property management leasing calls every day through its experienced call center. Also, VirtuallyinCredible can hire virtual assistants (VAs) and customer service representatives (CSRs) with or without phone skills for you and your property management business. You’ll Learn... [03:15] Outsourcing: Follow rules to get it right, and select best solution to avoid failure. [04:03] Outsource companies often find and hire virtual assistants (VAs) and other team members from foreign countries causing frustration instead of support . [06:00] Small businesses need an entrepreneur, people manager, and task-oriented employees. [07:43] People Manager Traits: They care for t