Ux Australia Audio (from 2015)

UXAUS2019 Day 1- Celso Borges & Libi Cunnington- In this talk, Libbi and Celso will be speaking about trauma-informed design and the role it played in their journey in developing Sunny, an app that uses the power of storytelling to help women with intellectual disability recognise and respond to violence and abuse. As more services are digitised and access to real people becomes increasingly limited, it will be more important than ever to design products and systems for those hardest to reach. We need to see more organisations acknowledge that design must go beyond basic adherence to accessibility standards and focus on truly understanding how their audiences may be impacted by the psychological effects of trauma, cognitive impairment, equity of access and unconscious and conscious biases. In this 20 minute talk, Libbi and Celso will be speaking about how the trauma-informed design principles (Safety, Trustworthiness, Choice, Collaboration and Empowerment) were used to guide them through the process of dev