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Ep 4 - Doug Whitmire, Director of Sales & Customer Success at CoStar Group
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:32:59
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Sinopsis
Doug leads a joint Sales & Customer Success initiative and explains how he makes it work. He discusses how he transitioned his team from a reactive "customer care" approach to a truly proactive Customer Success experience.
